The Pittsburgh Tragedy Will Hurt Business, Even If…

​The Pittsburgh tragedy will hurt Business even if you're located across the country. A couple of weeks ago I was talking with a shop owner and he mentioned that business was down. I asked if there was anything in particular they attributed it to. He proceeded to say yes and let me know there was a recent tragedy in their town where 18 people died in a crash. Most lived in the community. The shop owner also mentioned that everyone [...]

October 29th, 2018|

Marketing Your Repair Shop Must Include This Tool

For many, the age of technology has taken over. Many repair shops have abandoned the telephone as a marketing tool to grow their shop. It’s all about technology to contact or stay in touch with their customers. One of the most powerful marketing tools for repair shop owners that is NOT being used (yet the expense for this tool is there every month) is… the telephone. For those not using the phone, you are leaving a lot of money on [...]

March 16th, 2018|

Staying Positive = More Sales

This is something that takes a little effort, given what is going on around us and in the news media every day, but working at it is worth it. Especially if you read all the way through this post.  I know you’re thinking I’m going to talk to you about having and keeping a positive attitude BUT I’m not. I DO think having a positive attitude is essential to success of any kind, but it IS especially important to those [...]

January 24th, 2018|