Due to the painful shortage of technicians, we’re seeing more shops hang on to techs they normally would never keep on their staff. The thinking is having him/her here is better than none. I understand.
But something critically important is to make sure you’re double checking their work and even how they’re interacting with your customers and other team members.
Just a couple of mistake cars getting out there can really hurt the reputation you built and protected for years, very quickly. It’s almost like playing Russian Roulette. It’s critical that you stay vigilant when it comes to keeping an eye on your subpar tech.
How a Subpar Employee Can Hurt Your Business (and More)
Here’s just one example of work done by a subpar tech.
This subpar tech was supposed to do an inspection, but did NOT do a thorough inspection on a customer’s car; two days later the customer was in a fatal crash. It was all over the news and, of course, they mentioned she had just had her car serviced at ZYZ Auto Repair and they were supposed to have checked the brakes but turns out the tech did NOT.
Time to Try a Different Approach to Hiring
If you’ve been looking for a tech for a while, maybe it’s time you try a different approach!
If you are tired of wasting money & time on help wanted ads trying to find a quality tech.
This is a comment from a shop owner on why he invested in the Tech Help Wanted Advertising Kit. “I gave up running ads and have not run any for three or four months. I never had any luck with Zip recruiter. I used to have the best luck with Indeed but that dried up about a couple years ago. I was running ads on Craigslist nonstop but never get any responses, so I quit that a few months ago.”
He then resorted to hoping a tech would see his sign outside his shop and stop in or call. As you probably guessed, that didn’t work.
Our Technician Help Wanted Advertising Kit uses a different approach.
Using this different approach, we were able to help 4 different shops find 5 techs in a matter of 5 weeks!!!
Go to AutoTechHelpWanted.com so see what is included in your customized kit. If you’re ready to try a different approach, it costs nothing to check it out.
If you still have questions after clicking on the link above, give our office a call at 440-783-1651 or email info@GreatResultsMarketing.com.