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Fast Start Program
The Ultimate Service Advisor Training
of what will be covered during this 4-week online training:
What Every Service Advisor Needs To Know —
The best-kept secrets of every Great Service Advisor
Marketing – Understand the basics — It works best if your advisor is included.
Metrics (CRM) – Little Hinges move Big Doors
– Separate your shop from the pack – 1% increase in retention adds 7% to profit
Answering the Telephone – Can be the Life or Death of your business
Preparing a Good Repair Order
– Ask the right questions and LISTEN
Repair Order Documentation
Selling the Repair
– Must be able to sell to be successful
Selling to today’s consumer
What they want & respond to!
Finalizing the Repair Order –
12 points to review
Delivering the Vehicle – Very Important Part of the Process
Technician Productivity – How can the SA help? —
of lost profits
Selling Maintenance Services
avoid the one and done
Avoiding missed opportunities
Membership sales –
Adding $money to your bottom line!
with attendees after they’ve been back, including Q & A Session
call with shop owners
A ninja strategy to add 7-20% in sales with NO additional marketing or cost!
Sign Up Now!
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